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Reader Poll
Replies:
* I would be happy to have a way of
buying show tickets online- especially minus the fees others charge. Sometimes
the wait to talk to someone at the box office over the phone is lengthy and
having a secure site to protect credit card information would be
valuable. Paulobs
* Yes we would like to get tickets
on line that way we can plan are time better at Las Vegas if we had are
tickets early. G.J. Smith
* Yes, I would buy them from you
and will probably give excellent service just like I am accustomed to when
ordering anything from your wonderful website! You have saved me beaucoup
bucks in previous years' trips to Vegas and I swear by your site to give the
latest and greatest service. I recently purchased 2 tix for Blue Man Group via
the internet only to find that the showtime I booked for doesn't exist!!!!! My
credit card was charged $202.00 for tickets that were supposed to be $82 each
plus tax. The website listed a 10pm show for Wed Sept. 25 and that I would
receive an email to confirm my booking. I never received the email, so I
called the Luxor box office. They told me that there is no 10pm show that week
and that it would be too much of a bother to contact the outside agency that
runs the website in order to change the website to reflect this. As for the
charge to my credit card, they told me to wait until it "clears" the
bank and then file a dispute. Until then, if I wanted tickets for the show,
I'd have to buy them all over again from the luxor's box office causing more
money to be charged to the card!!!! This is really poor customer service on
their part. After whining and complaining for over 1/2 on the phone (at long
distance charges) and talking to everyone except the cast of BMG themselves, I
finally got 2 tickets front row center in the poncho section for that
evening's (9/25) 8pm show. I am flying in to Vegas earlier that day from
Pittsburgh, Pa. and thought the 10pm show would give me time to rest, eat, and
prepare for the show. They also gave me a partial credit for the change in
pricing. After I received an apology, the "stock" answer was that it
all was a computer glitch!!!! A computer only puts out info that was put in it
to begin with -- I am a credit card security claims researcher with FedEx and
deal with internet customer relations daily, and a website should be kept
up-to-date. I feel that by ordering tickets for shows and events from your
site, it would be managed much better since it would be centrally operated and
not via a 3rd party booking system like the Luxor uses. I will be a loyal
customer of your booking system. Keep up the good work!!!!! You guys are the
greatest!!!!! George
Gryak
* Yes.... Michael Fisher
* Yes I would.....saves time and
money. Gerry
* Yes, absolutely! Ileene
Crane-Franks
* Yes I would buy online. I
like to have my shows all done in advance and guarantee a good seat.
There are fifteen of us ladies coming there soon and it would have helped out
a lot. Lois
* Yes I would buy tickets from you
online and I would not mind a small fee for a transaction not a fee for each
ticket because show prices are pretty high anyway. I think you should get
something for doing use a service. Don Albuquerque, NM
* Yes. Bob
Branstetter
* Why wouldn't
someone buy 'on-line' if the price was the same?? Hopefully the
selection will be offered for good seats too. Ron Boston
* No, I want to buy only from the box
office, even if they are out of seats when I arrive, I do not want to buy
online. Alice
* Yes I
would buy tickets if they were the same price. The added on service
charges are usually very high. Also if you could buy them ahead of time
for the same price you know you have tickets.
JDault
* Yes, I like having tickets ahead of
time. Joanne B
* Yes, I would buy tickets from your
site. My wife and I have bought many things from Insider Viewpoint web
site and have been extremely pleased with price and delivery. Keep up
the good work. Ralph T. FL
* No, not unless we were sure the price
was the same as the casino box office. In the past, I have bought from
other socalled Las Vegas sites and they ripped me off with service charges and
hidden fees. Now I am not saying your site would do that and once I
checked and it was the same pricing then yes, I will be happy to buy from this
web site. Gloria C. CA
* My wife and I made the mistake of
waiting to get to Las Vegas before we bought our show tickets and they were
not available when we arrived. If your company can sell tickets a few
months in advance and charge the same price as the casinos that would be
wonderful, you have a new customer for life. Tom and Judith S.
WA
* Yes, I am tired of being charged huge
fees above the cost of the regular price, bring on the tickets.
Michael TX
* No because all tickets to the
good shows are way over priced. Tickets below reg. box office price....now you
have something to sell. Colin Meyer
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